Original guidelines on how to become an open government influencer were co-created over four phases: research, co-design, review, and engagement.


The Engine Room, in coordination with UNDP, and local civil society and government partners, conducted four weeks of research in June 2017 to understand how actors create an environment that enables open government in Eastern Europe, the Balkans and Eurasia.

The research focused on understanding: i) the role of an open gov influencer, ii) facilitation of open government advocacy, iii) open government program implementation, iv) using or influencing open government policy. We used research insights to develop content, format, and structure for the guidebook — these included facilitation themes, design exercises and asset areas for writing. In addition, the research helped us identify a multi-stakeholder set of authors for the co-design workshop. Finally, it helped us measure and pique the interest of potential users within and outside of the region.

Co-design Workshop

The co-design workshop convened 11 participants (authors), identified from the research process, including representatives from government, civil society, multilateral agencies and private sector consultants. The two-day event was comprised of two main sessions: one, a design workshop for authors to come to a shared understanding of challenges and target audience; and two, a writing sprint to collaboratively write ways of tackling challenges and determine how to engage target audiences with the resulting content.


The production team standardised guidelines written in the workshop. Then, experts from the region, along with UNDP partners, reviewed the guidelines and provided feedback. Feedback was integrated, adding clarity and specificity.


From the start, this project was left open-ended with only one goal: to produce a resource that open government influencers find useful. As such, it evolved according to user needs determined through the process. Participants in the co-design workshop determined that written guidelines would be insufficient to engage their peers and that a digital product is essential.

From consultations with the Open Government Partnership support unit and other strategists in the open government community, the high value of the co-design process emerged and the need for the Facilitator Guide determined. The result is this resource that contains both a Library of guidelines, and a tool for running a co-design process. Content submitted through the tool flows to the library.

Production Team

This work was a collaborative effort. Research, co-design and engagement was co-created by teams of authors, contributors, managers and editors, designers and developers. The project was supported by the Slovak Ministry of Finance.

This tool and the content within it does not necessarily reflect the views of the United Nations Development Programme, the United Nations, or its Member States.


Milan Andrejkovic — Senior Advisor; Office of the Plenipotentiary of the Government of the Slovak Republic for the Development of the Civil Society, Slovakia
Danijela Bozovic — Senior Research, Center for Research, Transparency and Accountability (CRTA), Serbia
Elena Calistru — Founder, Funky Citizens, Romania
Veronica Cretu — President, Open Government Institute & Envoy to the Open Government Partnership (OGP), Moldova
Olga Crivoliubic — Project Manager, UNDP Moldova
Gordana Gapikj Dimitrovska — Head of Unit for legislation assessment, publication and
supervision management, Sector for regulatory reform Ministry of Information Society and Administration, Republic of Macedonia. Also currently National coordinator for OGP and Council Representative, European Committee On Democracy and Governance, Macedonia
Anisa Gjika — Executive Director, Agency for the Delivery of Integrated Services of Albania, Albania
Giorgi Kldiashvili — Executive Director, Institute For Development Of Freedom Of Information, Georgia
Marija Kujačić — Chief of Department for Standardization and Certification, Office for Information Technologies and e-Government, Serbia
Tamara Puhovski — Consultant, Open Government and Social Innovation, Croatia
Tijana Cvjetićanin — Research Coordinator, Istinomjer, Bosnia And Herzegovina


Interviews were conducted with 12 local open government influencers, and included a mix of representatives from sectors, subregions and functional role (advocate, implementer, facilitator) Information collected from respondents was used to develop the agenda of the co-design workshop.
Experts from the region provided extensive feedback to written guidelines. Reviewers included: Codru Vrabie, Milena Lazarevic, Tamara Puhovski, Lejla Sadiku, Veronica Cretu, and Danijela Bozovic.


Lejla Sadiku — Open Data Specialist, United Nations Development Programme
Nicole Anand — Director of Strategy and Learning, The Engine Room
Nonso Jideofor — Regional Matchbox Lead, Sub-Saharan Africa, The Engine Room
Anca Matioc — Regional Matchbox Lead, Latin America, The Engine Room
Ivan Radojevic — Senior Research, Center for Research, Transparency and Accountability, Serbia
Daniela Bozovic — Senior Research, Center for Research, Transparency and Accountability, Serbia
Pavle Dimitrijevic — Head of Legal Department, Center for Research, Transparency and Accountability, Serbia

Editors, Designers and Developers

Alan Zard - Backend and frontend developer, Techno Gardner, The Engine Room
Laura Guzman — Lead Editor & Visual Design Support, Communications Associate, The Engine Room
Nicole Anand — Editor, Director of Strategy and Learning, The Engine Room
Nonso Jideofor — Editor, Regional Lead, Sub-Saharan Africa The Engine Room